![]() ![]() I've only heard how much of a joke Corel support is, but never realised it was this pathetic. Looks like everything has went full circle back to the beginning. Looks like Mel thinks his/her name is Simone LOL.Īnd so much for the development team being given details of my problem. Please do not hesitate to contact us with any further questions. No worries let me go ahead and help you with this. I do understand that you need assistance for the download of your software. ![]() My name is Simone and I have been assigned to your ticket. Thank you for contacting Corel Customer Support. I get a new email from someone called Mel. I thought Corel "support" could not get any worse.Īfter going back and forth for about a month now repeatedly explaining the bug that exists in Coreldraw X7, X, and getting the response: "The only thing I can do is to escalate this to the development team, however, this will not be solved soon". Finally, after all the back and forth emails, this is what I get: Seriously they'll put you in the loony house. I know this because I've got a bunch of users of X7, X8 & 2017 to test this issue and all have exactly the same problem.Īnd then when you go for "support", what a friggin joke. And this particular bug has been there since at least X7. And when you do buy the upgraded version you find it now has bugs in as mentioned above. Not only do they seem to be targeting legit customers but they can't even disable their software when messages say it's disabled. This company can't seem to get anything right. My X5 is still fully functioning, despite messages randomly popping up saying it's functionality is disabled. I can't help thinking Corel is getting desperate and are using this tactic to force/scare legit users into upgrading. I've seen a forum thread where genuine users got this message and contacted Corel to get it sorted. That piracy message appears to be going out to the masses, even to users of genuine software. In a nutshell I'm really starting to think Corel, as a company, are a pack of crooks. Or completely uninstalling and reinstalling on a brand new install. They dodge and divert and ask you to do all sorts of un-necessary stuff to a brand new default install (like putting all settings back to default on a brand new install). I've been in contact with support and been absolutely pulling my hair out. It seems since version X7 there is now a bug where you cannot stop a disabled layer from exporting to DXF. Next thing I find I cannot stop disabled layers exporting to DXF. Well, I thought I'd like the new features of 2017 (offered in the amnesty deal) so $310 later I have 2017 installed. I've always recommended Coreldraw but now Corel have done a great job of turning me against them.Ībout a month ago I get the pop up messages saying my X5 is a pirate version and I have a limited time to take advantage of the amnesty deal before my X5 stops working. Had X5 for God knows how many years, always activated online on quite a few PCs over the years, got the patch upgrades etc. (And that's a whole other topic.I'm in exactly the same boat. Is my copy of Corel sending an "oopsie" message to developers every time it crashes? Corel folks, please don't be ashamed to post admissions that bugs have been fixed, or even that they exist. "Share ideas and provide feedback" - Is this users spitballing ideas over the impenetrable wall of the Corel fortress? Because what Corel can do, and should be doing, is some kind of dialog."Learn docker/inspector" - This seems to be part of a long term plan to get more users in and comfortable with CorelDRAW, which is good."Multi-asset Export" - Interested to see if this has any uses."Pages docker/inspector" - Potentially very useful for me."Multipage view and Facing pages" - See previous."Adjustments docker performance - up to 10x faster" - See previous."Adjustments docker/inspector" - Continuing Corel's longtime practice of releasing a half-finished feature, and then finishing or tweaking it later."Adjust menu" - Could be good, let's see it.And please keep using XML to store settings, it helps. "Adjustment Presets" - So long as they continue to work from version to version, yes, more features that have presets would be great.My initial opinions, not having seen the update: Looks like the CorelDRAW product has split into two: The feature-frozen 2021 version (USD $549), and the subscription version with a few updates throughout the year (USD $269/year). ![]()
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